MEET THE CUSTOMER SUCCESS TEAM

People. Power.

With Thinkific Plus you get more than just features that scale with you. You also get a team of people seriously dedicated to helping you grow your business.

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The Most Powerful Feature of Thinkific Plus? Our People.

The Most Powerful Feature of Thinkific Plus? Our People.

We’re pretty proud of the people dedicated to helping our Thinkific Plus customers grow their businesses. They’re wicked smart, knowledgable, and have loads of experience.

But they’re also human. They’ll cheer you on with every success—and they’ll hold you accountable to your goals and timelines. Plus, they’ll work seamlessly with your existing team.

You’ve brought your business this far. Now let our amazing people help you get to the next level.

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Implementation & Launch

Get up and running quickly with a Launch Specialist. Spaceship not required.

Growth & Strategy

Your Customer Success Manager is like a personal trainer but for your business. Drop and give us 5 KPIs!

Priority Support

The Plus Support Queue is ready and waiting for your technical questions. Don't panic. We got this.

Your Launch Specialist
IMPLEMENTATION & LAUNCH

Your Launch Specialist

Your dedicated Launch Specialist will support you through platform migration, implementation, and launch of your online academy. But they’re more than just technical wizards. They’ll also assess your short-term launch goals, and share proven strategies and best practices to make going live quick and painless.

READY TO LAUNCH?
Your Customer Success Manager
GROWTH & STRATEGY

Your Customer Success Manager

Once your site is live, your dedicated Customer Success Manager will step in as a trusted strategic advisor and coach to help accelerate your growth. They’ll support you with recommendations and resources. But they’ll also hold you accountable for achieving the timelines and goals you’ve set for your business.

READY TO GROW?
Your Priority Support Team
PRIORITY SUPPORT

Your Priority Support Team

We don’t want technical issues to get in the way of your growth. So if you have an urgent question or need help troubleshooting an issue, your dedicated team of senior technical support reps makes you their priority. They have the experience and expertise needed to solve the problem quickly, the first time.

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You're in good company

Hootsuite

Hootsuite

Educating thousands of customers on how to use social media.

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Later

Later

Using online courses to increase customer retention by 320%

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CFI

CFI

Reaching over 850 thousand students in 170+ countries

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Procurify

Procurify

Saving 15+ hours a week in employee training

Learn more

How To Launch Your Customer Education Course Ahead Of Schedule

Creating and launching an online education academy for your current and prospective customers is a major accomplishment. But throw in the fact that you’re a one-person team leading the project and the deadline is in 10 weeks, you would likely feel overwhelmed.Read More
How To Launch Your Customer Education Course Ahead Of Schedule