CUSTOMER TRAINING AT SCALE

Keep your customers by keeping them engaged

Are you losing customers because they're not seeing the full value of your offering? An effective online education program can help streamline user onboarding, boost retention, and open up new opportunities for deeper engagement.

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Customer Training - Thinkific

Get everyone on board

Thinkific Plus makes it a breeze to build an engaging, effective onboarding flow that gets users to that I’m-so-glad-I-signed-up-for-this moment sooner.

Reduce churn

Don’t let last year’s sales become this year’s churn. Ramp up retention with tailored product education that turns newbies into power users.

Drive engagement

Offer subject matter training that goes beyond product knowledge, to help your customers become more successful—and loyal—customers.

Easy for your customers—and your team

Easy for your customers—and your team

Our intuitive interface means your customers will notice your content, not the platform. We also make it easy for you and your team to quickly develop and launch courses that drive adoption and retention—without having to worry about the technology.

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Unlimited potential, for unlimited customers

Unlimited potential, for unlimited customers

Growth should be cause for celebration—not concern. So Thinkific Plus is built to scale with you as your customer education programs grow and evolve. That includes unlimited admin accounts, sites, and courses. And, our enterprise API and App Store let you seamlessly integrate your training platform into your existing tech stack.

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Expertise—without the extra staff

Your Thinkific Plus plan includes a dedicated team of experts who understand the challenges—and opportunities—of leveraging online learning to support and nurture your customers. From advising on platform migration to helping you hone your customer education strategy, we’re with you every step of the way.

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Key customer education features

Dedicated Customer Success Team

Launch and scale your customer training programs, confident that you have the support of a dedicated team behind you.

Unlimited Admins

Never feel restricted with unlimited site admins, course admins, and group analysts.

Multiple Environments

Build and manage unique experiences with multiple Thinkific sites to support different products or use cases.

Advanced Customization

Create seamless user experiences with white-labeling, SSO, and CSS customizability.

Open API & Automations

Design the best experiences for your customers with our robust API and apps.

Enterprise Reliability & Security

Trust that your customer data and content are safe with reliable and secure cloud hosting, including SSL certificates.

“We needed a more interactive way to help introduce users to all of our tools, show how other Instagram marketers were using them, and how to apply the strategies in their own businesses. With Thinkific, Later saw a 320% increase in customer retention.”

Desiree EvanshenCustomer Success Manager, LaterREAD FULL CASE STUDY
Desiree Evanshen, Customer Success Manager, Later

Power your customer training with the best tools in the business

Power your customer training with the best tools in the business

Seamlessly connect Thinkific Plus with thousands of your favorite marketing, automation, and student success tools. Maximize your learning product impact with the tools you already love and trust.

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Start activating your customers

Start activating your customers

No matter what stage of your customer journey they’re in, online education can support your business to improve product adoption, reduce churn, and drive customer success.

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Other use cases

Generate revenue at scale

Create, market, and sell online learning products—all on a single, flexible platform that will never hold you back.

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Train customers at scale

Boost customer activation and retention with online education that streamlines onboarding, product training, and support.

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Educate employees at scale

Onboard, train, and develop employees more efficiently with an online learning solution that scales with you.

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